What it does: Vodacom, the largest telephone communication firm in terms of profit in South Africa, is known for offering a vast range of communication services such as mobile voice, messaging, data, financial services among others to more than 117 million customers across Africa.
Best known for: providing inexpensive telecommunication services. Moreover, Vodacom is recognised for offering business managed services to various companies in 50 countries.
Staff stats: Around 7,554 employees globally.
The good bits: Friendly workplace. Many learning opportunities. Good chances of moving up the hierarchy in the company. Immense respect and care are shown towards employees.
The not so good bits: Promotions don’t come easy. Heavy workload.
Vodacom’s story
Vodacom is an African telecommunication company that started in 1993 and is now operating in the Democratic Republic of Congo, South Africa, Lesotho, Tanzania, Kenya, and Mozambique.
The main aim of the company is to connect the community for a bright future. For this purpose, the company has launched many services to assist its customers. They have formulated ultra-low-cost-handsets making it accessible to the lower socioeconomic class. They keep their customers, investors, and stakeholders updated about their newly launched technology and how it may help improve society.
Vodacom is known as the first company to launch cellular LTE in South Africa. Not only this, but it is also the largest communication firm by revenue throughout the world generating an annual revenue of approximately USD 6 billion. It provides communication services to 117 million people, mobile networks to 291 million people, and business managed services to corporations in 50 countries.
Vodacom is a diverse workplace where employees are able to experience a mix of cultures. The company is very connected to its employees and even shares finance information and statistics with them. Colleagues and coworkers are said to be very supportive. Training and learning opportunities are provided to freshers.
The top 5 competitors of Vodacom are Cell C, Telkom, MTN, Internet Solutions, and Umoya.
Vodacom has made a number of notable contributions to society. The company has introduced programs like a mobile education programme which provides ICT equipment and connectivity to approximately 3000 schools, developing their learning methods and boosting digitalization within schools. Vodacom also donates funds to non-profit organisations enabling them to help and support in the areas of health and medicine.
The Vodacom workplace is said to be friendly, with supportive co-workers. Graduates can expect opportunities to enhance their learning. Strong dedication and commitment are required to grow within the company.
Candidates can apply for any position available at Vodacom in four different ways: online, via a recruiter, via employee reference, or by a staffing agency. In order to be considered for a position, candidates are required to fill in the questionnaire by selecting any sector from the list and answering all questions correctly. After registering, candidates will receive a confirmation receipt via email.
Candidates should expect to complete online assessment, which will vary in content, depending on the position applied for. Shortlisted candidates are either contacted for a telephone interview where questions are asked to determine their competency or called for an on-site interview. Lastly, the company inspects the candidate’s education, residency, criminal history, and relevant professional qualifications. Once the screening process is complete, the company contacts selected candidates within a few days to inform them about the position offered and corresponding salary.
South Africa
Graduates seeking a job at Vodacom must be more than 25 years old and have South African citizenship by birth. Their academic results should be more than 65% and they must hold a commerce, science or technology degree. If applying for electrical engineering, computer software engineering, or information technology, a three year National Diploma (NQF6) will be required. Those applying must have two years of work experience after completing education. The company seeks talented and enthusiastic graduates who are willing to work with dedication.
Tanzania
Career prospects in Tanzania are similar to career prospects in South Africa, with the exception of citizenship. Graduates in Tanzania must hold Tanzanian or South African citizenship.
South Africa
The average salary of a customer service representative ranges from ZAR5000 to ZAR9000 per month. The sales staff salaries range from ZAR4500 to ZAR25000 per month. Those working in the management sector can expect to earn in the range of ZAR8225 to ZAR18600 per month.