Chief Operating Office Global Operations Summer Internship null

Your Role

About this role:

Wells Fargo is seeking talent to join the Global Operations team under the Chief Operating Office (COO) organization for a 2025 summer internship.

Business Overview:

The Global Operations Early Talent program encompasses a variety of unique pathways to learn and gain meaningful work experience while growing your expertise. At Wells Fargo, they are committed to a strong business infrastructure to manage and transform the business and provide a valuable client experience.

Global Operations in the Chief Operating Office is responsible for building a more unified and integrated approach to Wells Fargo’s business operations functions. Global Operations Early Talent Program offers exposure across multiple functions and within multiple teams, with work related to business operations, strategy, execution, and transformation initiatives, in the following areas:

Wholesale Operations:

• Wholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs, globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions, and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions. The businesses that make up Wholesale Operations include, Commercial Banking Operations, Wealth & Investment Management Operations, and Corporate & Investment Banking Operations.

Shared Services Operations:

• Shared Services Operations (SSO) delivers core operational functions to their customers that are common across Wells Fargo, along with transformation capabilities to their employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies. The businesses that make up Shared Services Operations include Business & Real Estate Services, Financial Crimes & Regulatory Operations, Operational Excellence, Payments, Payments Transformation, Quality Assurance, and Shared Services Strategy & Transformation.

Consumer, Small & Business Banking Operations

• Consumer, Small & Business Banking Operations deliver a broad set of operational processes supporting CSBB customers, including customer servicing, ATM management, cash vaults, print solutions, estate care, and various retail banking processes such as abandoned property, legal orders, account reconciliation, and account maintenance.

Consumer Lending Operations

• Consumer Lending Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loans, auto loans, home mortgages, credit cards, or merchant services products. Consumer Lending Operations include Home Lending Operations, Wells Fargo Auto Operations, Cards & Merchant Services Operations

Fraud & Claims:

• Fraud & Claims delivers functions to proactively identify opportunities to improve customer experience and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity.

In this role, you will:

• Participate in formal early talent programs and workshop initiatives
• Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables
• Receive direction from managers and exercise independent judgment while developing an understanding of requirements for the supported area
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Take part in a range of team projects, tasks, and activities to expose you to various Wells Fargo businesses, supporting the execution of strategic priorities and reporting
• Work in various Microsoft products to create communication, gather data and storytelling on outcomes, and organize priorities.
• Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training
• Engage in experiential learning on fundamentals of financial services
• Contribute to process improvement, process enhancement, process mapping, automation, and operational efficiency programs and projects.
• Partner alongside various Operations teams on daily functions and responsibilities
• Take part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.
• Maintain contact with leaders at all levels of the organization including senior management, team members, individual contributors, and/or vendors.
• Create presentations, and visuals to assist with documenting business requirements.
• Complete assigned projects/tasks and prepare for relevant industry certifications as part of professional development

About You

Ideal candidates for this role must have the following:

• Ability to be a self-starter who proactively takes initiative remains curious, and has a genuine interest in learning and growth
• Leadership skills
• Effective verbal and written communication skills
• Ability to take on responsibility and accountability
• Demonstrated ability to navigate regular feedback, coaching, and mentoring during your program 
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in dynamic environments 
• Strong analytical skills and ability to solve complex technical problems. 
• Ability to work in a fast-paced, highly collaborative culture in both a face-to-face and virtual environment
• A customer-oriented focus

Required Qualifications:

• 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications: 

• Bachelor’s degree candidate with an expected graduation in December 2025 – May/June 2026
• Experience using Microsoft Office suite of products
• Knowledge and/or experience in the financial services industry
• Demonstrated interest and/or experience in manipulating data and reporting, data visualization, and/or data insights
• BA/BS degree with an interest in any of the following: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field 
• Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau
• Experience in Agile methodology

Job Expectations

• Ability to travel 10% or more of the time

Program Date: 

• Summer 2025
• 40-hour work week
• Daily working hours based on business needs.

Note: Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

Benefits

If you join as a full-time employee, you may have access to the following:

• Medical, dental, and vision benefits
• Well-being support tools and resources
• Parental and critical caregiving leaves
• Competitive paid time off
• 401(k) Plan
• Discounts & savings
• Commuter benefits
• Education benefits
• Adoption and surrogacy reimbursement

Training & Development

The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key leaders. Also, it is designed to provide undergraduate students with an experiential overview of the applicable team within Global Operations and how they support developing, executing, and supporting a streamlined approach to each of their individual businesses and the enterprise as a whole. The program incorporates real-world scenarios and experiences to help prepare you for a rewarding career at Wells Fargo.

Career Progress

The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program. Additionally, participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program.

Source

The following sources were used in researching this page:

• wellsfargojobs.com/en/life-at-wells-fargo/benefits/
• youtu.be/4P69WBLc4Yk?si=xW5Fx-2g4cKzJH09