Group Aftersales Intern null

About Volkswagen Group Australia

Volkswagen Group Australia is one of the world's leading automobile manufacturers, employing more than 600,000 people all around the world and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands such as Volkswagen, Audi, Skoda, and many more.

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Your role

The Group Aftersales team is focused on delivering an exceptional ownership experience for customers with Volkswagen, Škoda and CUPRA vehicles. The team works closely with the dealer network to ensure vehicle servicing, repairs, maintenance, spare parts, accessories, technical support and customer care are delivered to the highest standards for their customers.

Your main responsibilities will include:

• Provide administration and support across the group aftersales various departments, assisting in day-to-day operations and document management
• Contribute to ongoing and upcoming projects within the group aftersales team
• Assist with data gathering and processing tasks to help maintain accurate and up-to-date records in relation to business operations and analysis
• Gain hands-on experience with Business intelligence (BI) tools, assisting in data collection, analysis and report generation to support business decision-making

Training & development

Volkswagen Group Australia's annual succession and development program, V-Rise is designed to connect their team members with all career development opportunities across Volkswagen Group Australia so that they are able to achieve their full potential.

Their V-Rise Programs include:

• edX: accredited learning with the world's top universities
• Emerging Leaders Program
• International Management Program

Benefits

Volkswagen Group Australia typically offers a range of employee benefits to support its workforce. While specific benefits may vary based on factors such as location and employment terms, here are some common employee benefits offered by Volkswagen Group Australia:

1. A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 25% of their vacancies are filled by internal candidates!
2. Flexible working arrangements with the hybrid work model balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia
3. Additional leave including VGA Day paid leave day
4. Free entry to Dubbo and Taronga Zoo for you and your family
5. Work in an award-winning state-of-the-art newly refurbished building recognised by Master Builders Association Australia – the offices include onsite parking and a convenient location with close proximity to a train station

Career progression

Volkswagen Group Australia offers an amazing array of opportunities to all candidates looking to develop on a global scale. The Group’s brands and companies are responsible for managing the recruitment and training of new employees. The Group also offers employees the chance to set themselves challenges on a more international scale and enables them to expand their horizons by working with people from different cultures.

Work life balance

At Volkswagen Group Australia, they understand that a 9 to 5 working schedule doesn't work for everyone. They're also aware that the ability to adopt a flexible approach to work enables a greater balance between personal and professional obligations. VGA's Flex Work program enables them to build a truly diverse workforce that values the different personal circumstances of the employees.

Culture & vibe

As part of Volkswagen Group Australia's DNA, they focus on diversity when it comes to cultural change: “We live diversity”. The task of diversity management is to sensitize employees to the topic and to promote a culture in which diversity is a matter of course and visible in the company. Their conviction: diversity is no longer merely a soft success factor, but business-relevant added value and essential for the transformation of their group - worldwide.

About you

To succeed in this role, candidates will need to possess the following:

• A can-do attitude and willingness to support where required
• Excellent Excel and Microsoft Office skills
• Great communicator both verbal and written
• Strong stakeholder engagement
• Understanding or willing to learn BI tools – exposure to QLIK is desirable

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to Volkswagen Group Australia.

Source

The following sources were used in researching this page:

• careers.volkswagen.net.au
• volkswagenag.com