Inflight Global Base Operations Intern null

Description

Early careers take off with United! We’ve been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and WayUp. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.

Key Responsibilities:

• Serve as an internal consultant, providing business analyses to the management of various operating divisions on challenges and opportunities facing the airline
  • This may include one or more of the following: strategy, innovation and process improvement initiatives, performance analysis and data visualization, baggage performance, change management, safety, and regulatory compliance, and station operations planning
• Potential assignments include analyzing operational performance, developing strategic plans, establishing performance metrics, and working with company organizations to analyze growth opportunities
• Support communication, engagement, and recognition initiatives to support the flight attendant and leadership workgroup.
• Team-oriented with enthusiasm for people and delivering exceptional service
• Encourage flight attendants to deliver high-quality onboard experience to drive NPS performance
• Recognize flight attendants for outstanding service, teamwork, and performance
• Coordinate with our SOC and customer service to ensure operational success
• Develop positive relationships with team members to achieve common goals

United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Must be an undergraduate or graduate student at the time of start pursuing a degree in Business, Industrial Engineering, Business Management, Data Analytics, Aviation, Marketing, Communication
• Proven proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong communication and presentation skills
• Applicant must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship

What will help you propel from the pack (Preferred Qualifications):

• Interest in the operational environment
• Previous airline or operations experience
• Project management experience
• Ability to travel during internship up to 15%