Customer Strategy Planning Intern null

About Unilever Malaysia

Unilever plc is a British multinational consumer goods company with headquarters in London, England, and is the world's largest soap manufacturer where its products are available in around 190 countries. Its products include food, cleaning agents, toothpaste, consumer health products, tea, beauty products, personal care products, and many more.

Your role

Trade Marketing at Unilever, known as Customer Strategy and Planning (CSP) is part of the key business function that aims to increase demand with supply chain partners such as wholesalers, retailers, or at the distributor level. Most importantly, it also involves key customer business planning. As a wider marketing discipline, you need to keep your brand relevant in the market through outstanding trade visibility. By working with the world’s most well-known brands, you will manage the essential elements of the marketing mix by enrolling in Unilever's top-notch marketing program. You'll be part of a cross-functional team and partner with internal key stakeholders such as sales, marketing, and supply chain teams, this will include external supply agencies to realize a real-time marketing campaign.

Main responsibilities

• To ensure smooth executions across channels and customers by constantly tracking the progress of each project.
• Support existing CSP managers on day-to-day tasks and follow through with the details and communication with other parties.
• Sharing and contributing to the ideation and activity planning for key marketing campaigns.

Training & development

Throughout the internship period, you will gain challenging yet rewarding industrial experience in a dynamic multinational corporation. What’s great, it is a way for you to experience and learn from a highly energetic team of your peers, your inspiring line managers, and senior leaders who will help you develop your skills and competencies for your growth. The internship will help you to develop your profession, nurture leadership skills, ability to manage multiple stakeholders from different cross-functions, and manage multiple brands in a category.

Benefits

Aside from an attractive salary for an intern, by joining this internship, you will also get the following benefits:

• Experience best-in-class training and development opportunities
• Gain challenging yet rewarding industrial experience in a dynamic multinational corporation
• Learn from a highly energetic team your peers, your line managers, and senior leaders
• Develop your skills and competencies.

Career progression

Unilever may not mention what path you'll be on after finishing this internship. However, having internship experience in a global company like Unilever will add more value to your CV and ease the next step in your career especially if you want to pursue a career in the FMCG industry.

Work-life balance

The regular office working hours start at 9:00 am and end at 06:00 pm, from Monday to Friday. Some employees who left online reviews even state that Unilever let them have flexible work hours to opt for WFH or WFO.

Company culture

Unilever wants a world in which everyone is treated equally. The business is aware that its basis must be an equal workplace that values each and accords them with the freedom and chance to reach their full potential. Meanwhile, based on online reviews, most employees of Unilever Malaysia rate this company highly, stating that the company is a great place to work. You can expect to have a helpful team, friendly colleagues, and a good working environment when you work at Unilever.

About you

To join this internship program, you need to have the qualifications below:  

• What you need to succeed:
  • To complete all assigned activities successfully as per plan.
  • Follow up constantly to ensure timely execution.
  • Able to effectively assist CSP managers in creating a better trade plan and execution to drive a higher growth rate to the total Ice Cream business.
  • After program completion, the intern should obtain a better understanding of Business Acumen, and develop coordination skill and problem-solving skills.
• Experiences & Qualifications
  • Bachelor's Degree in any field and have a strong career interest in Trade Marketing and Fast-Moving consumer goods.
  • Able to commit for at least 4 to 6 months.
  • Early graduates who are looking for internship experiences.
• Skills
  • You are equipped with creative, analytical skills and a solution-oriented mindset, and show the ability to drive innovation and brand growth.
  • You have proficient knowledge in Microsoft Office Applications (Word and Excel), particularly Excel working knowledge of formulas and the Pivot Table function.
  • You have proven project management skills and show initiative and flexibility to handle multiple priorities under pressure.
  • You have good organizational skills are detail-oriented and able to work independently under minimum supervision.
• Leadership
  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  • As an individual, you are the one responsible for your own well-being and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, and spot issues and opportunities to make things better.
  • Critical SOL (Standards of Leadership) Behaviors
    • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
    • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own well-being and resilience.
    • CONSUMER LOVE: Whatever their role, always look for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
    • PURPOSE & SERVICE: Has humility, and understanding that leadership is service to others, inside and outside Unilever.
    • AGILITY: Explores the world around them, continually learning and developing their skills.
    • You have excellent communication skills - both verbal and written.
    • You demonstrate strong stakeholder management skills - able to engage with many stakeholders in an organized manner.

Sources

The following sources were used in researching this page:

• careers.unilever.com
• jobstreet.com.my/en/companies/440080-unilever-malaysia-holdings
• glassdoor.com/Reviews/Unilever-Malaysia-Reviews-EI_IE3513.0,8_IL.9,17_IN170.htm