Performance New Associate null

Your role

What would you do?

Improve workforce performance and productivity, boost business agility, increase revenue, and reduce costs Employee Services - More into query/case management Activities, services, and interactions to address the needs, inquiries, and concerns of its customers. It involves establishing and maintaining positive relationships, helping, and ensuring customer satisfaction by addressing issues promptly and effectively. Customer care encompasses various channels, such as customer support hotlines, email support, live chat, and in-person interactions, to deliver a high level of service and foster loyalty.

What are they looking for?

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction is with your team and your direct supervisor.
• In this role, you will be given detailed instructions on all tasks.
• The decisions that you make impact your work and are closely supervised.
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
• Please note that this role may require you to work in rotational shifts.

About you

Qualifications:

• Any Graduate

Years of Experience:

• 0-1 year

Compensation & benefits

If you join as a full-time employee, you will have access to the following:

• Base pay
• Bonuses
• Employee share purchase plan
• Life insurance
• Personal accident
• Future Service Liability
• Paid time off
• Public Holidays
• Employee Assistance Program
• Apps and Tools
• Mental Health Ally Network
• Parental Leave
• Bereavement Leave
• Care for Dependents
• Fertility Management, Adoption, and Surrogacy
• Flexible Work Arrangement
• Child Center Benefits
• Employee Resource Group
• Medical Coverage
• Coverage for Assistant Devices
• Policies catering to their people
• Learning and development

Training & development

Accenture offers comprehensive online and hands-on training designed to seamlessly transition students from academia to professional environments. You'll benefit from tailored guidance from dedicated career counselors who are committed to supporting your career progression. With Accenture, you'll receive the skills and support needed to thrive in your career from day one.

Career progression

Accenture offers meticulously crafted career paths customized for entry-level professionals and recent graduates, guaranteeing they embark on journeys filled with tailored development opportunities that resonate with their ambitions. Emphasizing a culture of continuous learning and growth, Accenture empowers its employees to not only thrive but also excel in the ever-evolving and dynamic landscapes of technology.

Sources

The following sources were used in researching this page:

• accenture.com/in-en/careers
• accenture.com/in-en/careers/local/benefits
• accenture.com/in-en/careers/life-at-accenture/training-counseling
• youtube.com/watch?v=v6QZkP75l4g